contact care agent - Non medical background

وصف الوظيفة


KEY REQUIREMENTS:

  • Non - medical background is preferred.
  • 0 - 3 years of experience.
  • Experience in a customer facing role is beneficial.
  • Previous experience in Call Centre environment would be beneficial.
  • Experience working in pressurized environment with tight deadlines.
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • High level of fluency in English is a must. (for @Mark Feedback with the most suitable Term to use for English level).
  • Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.

Minimum Requirements

  • Bachelors Degree ; Non Medical background preferred.
  • 2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus
  • Physically fit to carry out duties.
  • Legally permitted to work in the country of operations.
  • Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.