PMO Administrator

Our client: A leading conglomerate in Dubai

Job Title: PMO Administrator

Job Purpose:

Our client are seeking a dedicated and organized professional for the role of PMO Administrator to support the Project Management Office (PMO) operations.

As a PMO Administrator you will play a crucial role in supporting the Project Management Office (PMO) by ensuring efficient administrative processes, administering PMO tools, and communication with internal stakeholders. This position contributes to the successful execution of projects, programs, and portfolios within the organization.

Roles and Responsibilities:

• Administration and Support of Tools such as PPM, JIRA, and BI Dashboards.
• Ensure these tools are up-to-date, accessible, and configured appropriately for project teams.
• Collaborate with IT teams to troubleshoot any tool-related issues.
• Provide L1/L2 support to end users.
• Oversee the content PMO SharePoint site, ensuring it remains current and organized.
• Assist PMO members in aspects of operations, communications and reporting as needed.
  
  

PMO SharePoint Site Management:

• Oversee the PMO SharePoint site, ensuring it remains current, organized, and user-friendly.
• Upload relevant documents, templates, and resources.
• Provide end-user support for SharePoint navigation and usage.
  
  

Coordinator Responsibilities:

• Attend strategic and governance meetings and capture accurate and concise minutes, including key decisions, action items, and follow-ups.
• Distribute minutes promptly to relevant stakeholders.
• Monitor open action items and follow-up overdue actions for timely resolution.
  
  

Stakeholder Engagement:

• Collaborate with IT service area leads, project managers, and executives to ensure alignment with PMO processes.
• Foster positive relationships with stakeholders from both business and IT
  
  

Document Management:

• Maintain and control relevant documents, including templates, meeting minutes, and schedules and ensure that the latest versions are available for use by PMO team members.
  
  

Training Coordination:

• Assist in organizing workshops and training sessions.
• Facilitate training for new team members on PMO processes, tools, and methodologies.
  
  

Communication & Reporting:

• Support in executing the PMO communication plan and internally collaborate to disseminate critical information.
• Maintain records of user licenses, purchases, and expenses.
  
  

Job Requirements:

• A relevant University degree in Business Administration, Information Technology, Computer Science, Engineering or related field
  
  

Years of Experience:

• 2+ years of experience in project or tool administration.
• Knowledge and Skills
• Meticulous in managing documentation and tracking project details.
• Ability to prioritize tasks and meet deadlines.
• Interpersonal skills for engaging with stakeholders.
• Knowledge of MS Office, SharePoint, and other relevant software (familiarity with project management tools will be a plus).
• Good verbal and written communication