Virtual Assistant

Our client, an emerging startup in the educational technology space, is on a mission to redefine the learning experience through cutting-edge digital solutions.

They are seeking a detail-oriented Virtual Assistant to support their mission. This role requires a reliable individual who can follow instructions meticulously, manage communication between parents and teachers, and handle scheduling and administrative tasks efficiently.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM EST

Key Responsibilities:

• Meeting Coordination: Facilitate the scheduling of meetings, ensuring all parties are informed and prepared.
• Task Management: Follow a detailed task list to ensure all responsibilities are completed accurately and on time.
• Email Communication: Write and send emails based on provided templates, ensuring clear and effective communication.
• Parent and Teacher Communication: Manage communications between parents and teachers, addressing inquiries and providing necessary information.
• Training and SOPs: Adhere to standard operating procedures (SOPs) and participate in training sessions to ensure alignment with the organization's processes.
• Occasional Phone Support: Provide phone support as needed, assisting with inquiries and coordinating with stakeholders.
  
  

What Success Looks Like:

• Efficient Scheduling: Meetings are scheduled smoothly and efficiently, with all participants well-informed and prepared.
• Accurate Task Completion: All tasks are completed accurately and on time, following the provided task list and instructions.
• Effective Communication: Clear and professional communication is maintained with parents, teachers, and other stakeholders.
• Adherence to SOPs: All procedures are followed correctly, ensuring consistency and reliability in task execution.
• Proactive Support: Proactively identify and address any issues, contributing to the overall efficiency and effectiveness of the organization.
  
  

Required Skills and Qualifications:

• Detail-oriented: Strong attention to detail and the ability to follow instructions precisely.
• Communication Skills: Excellent written and verbal communication skills in English. Conversational Spanish is preferred.
• Organizational Skills: Strong organizational abilities to manage multiple tasks and responsibilities effectively.
• Familiarity with Project Management Tools: Experience with Monday.com or similar project management tools is a plus.
• Customer Service Skills: Experience in managing communications with a friendly and professional demeanor.
• Supportive and Collaborative: Ability to work well in a supportive role, adhering to SOPs and participating in training sessions.
  
  

Join a team that's paving the way in educational technology! If you are detail-oriented, communicative, and eager to support impactful projects, we invite you to apply and become a valuable part of our client's mission.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets