Personal Assistant, Fraud, Credit, and Control Services

Personal Assistant, Fraud, Credit, and Control Services (ID: 0000KC2X)

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:

• Over-all role to provide administrative support and working directly to the Head of Fraud Credit and Control Services (FCCS), Head of Fraud Management EMEA & Global Private Banking and Head of Non-Financial Risk EMEA.
• Scheduled and organize meetings, workshops, appointments, travel arrangement for managers.
• Coordinate communications, track and follow-up on requests and identify those of importance which requires immediate attention.
• Diary management, booking flights and hotels, arranging complex itineraries, and managing agenda for incoming visitors.
• Work closely with all Managers and team onshore and offshore to support any ad hoc requirements.
• Assist in the arrangements for training within the region, reward/recognition ceremonies and team events.
• Ensure and maintain confidentiality of all communications and documentation.
• Ensuring Regional Heads are properly prepared for meetings, has completed any Action Points from previous meeting and has documents available prior to meetings.
• Taking meeting minutes and capturing action items for management meetings, UAE/ EMEA/ CEU RTB governance forums and distribute as required.
• Raising fusion expenses and procurement.
• Close coordination and support for the teams FCCS, Fraud Management and NFR.
  
  
  

Requirements

To be successful in the role, you should meet the following requirements:

Knowledge / Experience

• Bachelor's degree is must to obtain visa in UAE
• Strong organisational skills with the ability to prioritise, meet deadlines and manage multiple tasks simultaneously
• Ability to liaise and communicate at all levels, both internally and externally
• Strong stakeholder management
• Ability to maintain strict confidentiality at all times
• High Initiative combined with high attention to detail
• Two to five years' experience as a senior level Personal Assistant
• Use of Office product suite - Powerpoint, Word, Excel, Outlook, internet
• Proven ability in time and diary management and the ability to adhere to strict deadlines and work under pressure is essential
  
  
  

You'll achieve more at HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.