Business Development Executive - Saas software

وصف الوظيفة

  • Acting as the main point of contact between clients and internal teams.
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • Addressing and resolving clients’ complaints.
  • Communicating and collaborating with other departments to ensure that key clients’ needs are met.
  • Developing a thorough understanding of the clients' needs and requirements and preparing customized solutions.
  • Build and strengthen client relationships to achieve long-term partnerships 
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
  • Generate progress reports for clients and senior leaders within the organization

متطلبات الوظيفة

  • Excellent time management skills.
  • Mastery of overall sales processes.
  • Must be open to personal and professional development.
  • Proven experience in key account management.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Good command of English.
  • Strong written and verbal communication skills.