Senior Sales Operations Analyst

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

KEY RESPONSIBILITIES

● Data Analysis: Analyse sales data to identify trends, opportunities, and areas for improvement.

● Forecasting: Assist in sales forecasting and budgeting to help the organisation plan and set targets.

● Reporting: Generate regular reports on sales performance, pipeline, and other relevant metrics.

● Process Improvement: Identify and implement improvements to sales processes and workflows.

● Sales Support: Provide support to the sales team by ensuring they have the necessary tools, resources,

and information.

● CRM Management: Manage and maintain the Customer Relationship Management (CRM) system to

ensure accurate and up-to-date information.

● Training: Assist in training sales representatives on tools, processes, and best practices.

● Communication: Collaborate with various departments to ensure effective communication and

alignment of sales strategies with overall business goals.

● Sales Technology: Evaluate and implement sales technology tools to enhance efficiency and

effectiveness.

● Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure and

improve sales performance.

● Market Research: Conduct market research to stay informed about industry trends and competitors.

● Streamline sales processes, improve efficiency, and contribute to the overall success of the sales team

and the organisation.