Operations Coordinator | Real Estate| Asset Management

Job Requisition ID: 162490

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The overall purpose of this role is to efficiently handle operations coordination and documentations activities in a professional manner as well as handling all operations procurement through SAP and coordination with other departments to achieve business objectives.

What You will do:

• Content Delivery Activities: Release daily, weekly, and monthly operations reports, host weekly team meetings, manage departmental trackers, and ensure proper documentation for projects, trackers, asset lists, and reports, maintaining them in an organized manner. Handle all operations procurement activities through SAP.
• Coordination Function: Oversee the styling, processing, and placement of FF&E to ensure aesthetic alignment with company standards. Coordinate daily with inter-departments for updated information, assist the Line Manager in meeting preparations, follow up on emails, approvals, invoices, and delivery proofs with proper documentation, and track and coordinate departmental tasks.
• Communication Activities: Participate in operations meetings, prepare emails and other communication materials as directed by the Line Manager, assist in the development of internal communications, and create/edit documentation such as policies, procedures, templates, and forms.
• Administrative Activities: Handle PR/LPOs for the operations team, assist in events for Mall Management Staff, support various stakeholders in a friendly and supportive manner, assist in employee engagement tasks, resolve administrative problems by preparing reports, analyzing data, and identifying solutions, and track and update records for the work permit process.
  
  

Required Skills to be Successful:

Experience:

• 3 to 4 years in administrative roles
  
  

Skills:

• Strong writing, administrative, organizational, interpersonal, and communication skills
• Proven ability to work under pressure and as a team player
• FM/Operations background with proficiency in Excel for complex data handling and reporting
• Skilled in creating high-quality, visually appealing PowerPoint presentations and reports
  
  

Behavioral Competencies:

Friendly, flexible, supportive approach and open to work attitude.

What Equips you for the role:

Education:

• Business administration or equivalent.
  
  

About Al-Futtaim Malls

Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com