Technology On-Boarding Manager
- SSC Egypt
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
- Lead the onboarding process for new technology projects and initiatives.
- Coordinate with cross-functional teams to gather project requirements and ensure smooth execution of technology onboarding.
- Manage the end-to-end onboarding process, including implementation, testing, and user training.
- Monitor and track the progress of technology onboarding activities, and provide regular updates to stakeholders.
- Identify and mitigate risks and issues that may impact the onboarding process.
- Collaborate with IT teams and external vendors to resolve technical issues and ensure timely resolution.
- Develop and maintain documentation, including user manuals and training materials, to support technology onboarding.
- Provide training and support to end-users to ensure successful adoption of new technologies.
- Stay up-to-date with industry trends and best practices related to technology onboarding.
- Conduct post-implementation reviews to evaluate the success of technology onboarding and identify areas for improvement.
- Report on key metrics and performance indicators related to technology onboarding.
- Work closely with stakeholders to gather feedback and continuously improve the onboarding process.
- Lead and motivate a team of technology onboarding specialists to achieve project goals and objectives.
- Collaborate with senior management to develop strategies and plans for technology onboarding.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Other duties and responsibilities as assigned.
متطلبات الوظيفة
- 5+ years of experience in technology onboarding or related roles.
- Bachelor's degree in computer science, information technology, or a related field.
- Strong project management skills, with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels.
- Strong analytical and problem-solving abilities.
- Experience in financial services or banking industry is preferred.
- Knowledge of technology platforms and systems used in banking operations.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Proficiency in Microsoft Office Suite and project management tools.
