Operations Assistant

Join a dynamic agency that manages multiple consumer brands in the direct-to-consumer (DTC) space. This role is ideal for a Project Manager with a knowledge of eCommerce DTC. The successful candidate will be instrumental in creating and maintaining internal processes, managing projects, and ensuring successful delivery.

Key Responsibilities:

• Internal SOPs Creation: Develop, document, and maintain Standard Operating Procedures (SOPs) to streamline internal processes and ensure project consistency.
• Client-Facing: Serve as a point of contact for clients, addressing inquiries, providing project updates, and fostering strong client relationships.
• Process Development: Create and implement efficient and effective processes to optimize project workflows and enhance productivity.
• Project Management: Oversee project lifecycles, from initiation to closure, ensuring that projects are completed on time within scope and budget.
  
  

Qualifications:

• 3 years of project management experience with a strong, successful project delivery track record.
• Familiarity with project management tools and software.
• Proven ability to create and implement efficient processes that improve workflow and productivity.
• Strong client-facing skills, with excellent communication and relationship-building abilities.
• Detail-oriented with excellent organizational and time-management skills.
• Adaptable and able to manage multiple projects simultaneously.
• Availability to work EST hours is required
  
  

Success Metrics:

• Successful project delivery within defined timelines and budgets.
• Implementation of effective SOPs leading to improved internal processes and productivity.
• Positive client feedback and long-term client relationships.
  
  

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets