Customer Service Representative

Do you have a passion for helping others and excellent communication skills? Are you a recent graduate looking to launch your career?

We're looking for a motivated and enthusiastic Customer Service Representative to join our growing team! In this role, you'll be the first line of contact for our valued customers, providing exceptional service and building positive relationships.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and friendly manner.
• Troubleshoot customer issues and provide accurate and helpful solutions.
• Research and learn about our products and services to effectively answer customer questions.
• Document customer interactions and maintain accurate records.
• Escalate complex issues to the appropriate team members.
• Contribute to a positive and professional work environment.

Qualifications:

• Recent graduate with a strong desire to learn and grow in a customer service environment.
• The English language is a must.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to build rapport with customers and maintain a positive attitude.
• Problem-solving skills and a commitment to finding solutions.
• Proficiency in using computers and common software applications.

We offer:

• Competitive salary and benefits package.
• Opportunity to learn and grow in a fast-paced environment.
• Supportive and collaborative team atmosphere.
• Comprehensive training program to ensure your success.