Radio Engineer

Job Description

You will be part of MN RBC MEA Cust Eng RAN team, where you will support customers RAN networks from 2G to

5G within a talent and high-performance team, in which open, fearless and empowered are embraced.

You will work directly with PM, customers and colleagues. Your main objective would be, as RAN expert, to support care & deploy

related activities.

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Deployment (DEP) comprises the provision of an end-to-end process for the acquisition, construction, implementation / integration, installation, commissioning, and customer acceptance.

How You Will Contribute And What You Will Learn

What you will learn and contribute to :

• Provides support to customers onsite and/or remote.
• Support and perform commissioning and integration of Nokia RAN related hardware.
• Collect logs and analyze logfiles for nokia RAN ndes i.e NCIR , ASRNC, ASBSC, OMS...
• Provide technical support per project and customer SLA.
• Works independently with the responsibility for solving customer request cases and reporting according to processes.
• Performs day-to-day activates to meet departmental / project objectives (commissioning, integration, system acceptance testing and software upgrade). Requires supervision and coaching from Second Line Manager (SLM) or peers. Gathers relevant information to support problem solving and decision-making.
• Individual Contributor Participates as individual contributor to team. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction.
• Able to performs all standard and limited non-standard tasks individually or as part of a team.
• Can solve problems using well-known information sources.
• Rapidly learns new tasks and understands new information relevant to own job.
• Owns and manages KPI delivery to exceed contractual requirements.
• Implementations of new features / Customer Delivery (CD) / system upgrades as per Care / customer requirements.
• Acceptance test of network elements.
• Supports project managers with delivery of new network elements and sites.
  
  

Key Skills And Experience

Your skills and experience As RAN radio engineer you have:

• Experience on SRAN (2G/3G/4G/5G) and Nokia Cloud RAN: (NCIR/ Airscale RNC/ Airscale BSC/NADCM)
• knowledge on OMS, Netact FCAPS
• Customer problem investigation and support as well case handling and interacting with R&D if needed. Position Requirements:
• Experience Nokia RAN equipment: SRAN, legacy controllers, OMS and Cloud RAN.
• Knowledge and practice of RAN upgrade and care related activities.
• Knowledge and practice of RAN C&I tools - Knowledge of SRAN 5G I&C
• knowledge IP network and routing
• problem solving and analytic skills
• Team player, open communication and ability to work in international team
• Excellent Communication skills ( English & Arabic )
  
  

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

specialised or broader knowledge of theory and principles within a professional discipline. Typically 1-2 years directly related experience and a graduate equivalent degree.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.