Public Area Attendant

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Egypt - Safaga

Reporting To: Housekeeping Supervisor

Description

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

• Mop, dust, wax, polish, sweep, and vacuum all public areas and staff areas as assigned i.e. lobby, lifts, staff locker room, corridors, etc.
• Maintained, clean, and disinfected public areas, rest rooms, and employee locker rooms, air conditioning vents, walls, lamps, elevators, carpets, floors, and marble precisely according to trained and established methods.
• Replenish and record consumption of public area restroom supplies daily, assist guests in using the public area comfort facilities, and practice courtesy towards guests at all times in a pleasant and helpful manner.
• Know and adhere strictly to Lost & Found procedures.
• Re-arrange furniture layout whenever necessary.
• Empty litter bins and ashtrays regularly according to procedures. Must be ready to attend a training program to improve his efficiency.
• Alert, well-informed about the Hotel, and able to work during peak hours rapidly, maintaining a constant standard of performance.
• Maintain Housekeeping cleaning machines in perfect condition.
• Report to the Supervisor any sickness or unusual behavior of guests.
  
  

Skills, Knowledge and Expertise

• Minimum of 1 to 2 years experience in a similar position.
• Preferably in an international, luxury five-star hotel.
• English - good communication skills.
  
  

Benefits

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.