Library Assistant

Principal Duties and Accountability

Public Services

• Provides a warm welcome to all patrons and visitors and creates a positive first impression of the Library
• Performs all public service tasks in a friendly and efficient manner; contributes to a welcoming atmosphere for library patrons.
• Takes ownership of general Library enquiries and issues and uses judgment and initiative in determining the most effective resolutions
• Explains the facilities provided by the range of self-service equipment and resources and provide training to patrons in their use
• Assists patrons in the use of Library catalogs and subject guides, and audio-visual equipment and electronic collections; provides appropriate routine emergency and preventive maintenance, and reports malfunctions of equipment.
• Collects fines and conducts other appropriate financial transactions at the circulation desk.
  
  

Collection Maintenance

• Effectively organises and executes the daily circulation-related activities of the Library
• Assists with maintenance and circulation of the collections and shelving, storage and security of items in all sections of the library
• Oversees the maintenance of the Library collection and computer equipment and other tools
• Compiles and organises reading lists and coordinates with faculty members in Dubai and Hendon campuses
• Prepares textbook orders and collaborates with the Procurement Team
• Carry out checks on Library facilities and equipment, including print and copy equipment, and either resolve issues or report / escalate in line with agreed procedures
  
  

General Responsibilities

• Assumes delegated responsibility for ensuring that the appropriate policies and standards are adhered to and where appropriate, reviewed and revised
• Participates in the development and implementation of goals, objectives, policies, and priorities for library services
• Develops and maintains appropriate procedure manuals
• Represents the Library to other University units and at professional meetings as required
• Promotes and maintains safety in the work place
• Participates in and contributes to the work of various project groups and quality improvement teams as required
• Participates in relevant staff development activities and develop new skills and competencies to meet the changing needs of the service; assist in the training and mentoring of new staff and / or interns
• Undertakes any other duties commensurate with the grade of the post as requested by University management
  
  

RequirementsQualifications Required

• Relevant post-secondary degree qualification
• Related and appropriate practical experience in a Library environment
  
  

Disposition

The postholder will need to be calm and effective in dealing with students, staff, faculty, and visitors of the University, and efficient in dealings with external bodies and personnel.

The postholder will need to be able to convey confidence and positive-ness to members of the public, staff and students.

Knowledge, Skills And Experience

Essential:

• A recognised post-secondary degree qualification
• Previous experience working in a Library
• Proven interpersonal skills, including the ability to interact persuasively and sensitively with students and staff at every level
• Proven knowledge and experience of computing devices and software, printers, and copiers
• Excellent knowledge of Microsoft Word applications
• Excellent written and verbal skills
• Excellent knowledge of databases and web-based resources and interfaces
• Ability to work as a good team member with commitment to achieving excellence
• Accurate and methodical with a practical approach and an enthusiasm for providing high quality library services
• Ability to prioritise and manage workload
• Ability to take initiative, with minimum supervision
• Good understanding of the youth mentality and cultural diversity issues
  
  

The intent of this job description is to provide representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.