وصف الوظيفة
Micah Solutions FZE is currently seeking a friendly and organized Salon Receptionist to join a well known Ladies beauty Salon and Spa. As a Salon Receptionist, you will be the first point of contact for clients, providing excellent customer service and ensuring a smooth and efficient salon experience. Your responsibilities will include greeting clients, scheduling appointments, answering phone calls, and maintaining the overall cleanliness and organization of the front desk area.
Responsibilities:
- Welcome and greet clients in a warm and friendly manner.
- Assist clients with scheduling appointments, including coordinating availability with salon staff.
- Answer phone calls and respond to client inquiries.
- Manage cash transactions, including handling payments and issuing receipts.
- Maintain an organized and tidy front desk area.
- Keep track of inventory and order salon supplies when needed.
- Assist with salon marketing initiatives and promotions.
- Provide exceptional customer service and resolve any client issues or concerns.
متطلبات الوظيفة
Requirements:
- Proven experience as a Salon Receptionist or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using salon software or booking systems.
- Knowledge of cash handling and basic accounting procedures.
- Professional appearance and demeanor.
- Ability to work well in a fast-paced salon environment.
- Arabic and English Proficiency is mandatory.
Preferred Qualifications:
- Previous experience in the beauty or spa industry.
- Familiarity with salon services, products, and terminology.
- Fluency in multiple languages would be an asset.