Aviation Administrator

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Aviation Administrator

As part of our growing international Aviation division, we excited to add to our team in Dubai with an Aviation Administrator.

Based at our conveniently located office in DIFC, the Aviation Administrator will be the first point of contact for all incoming enquiries from external customers and to support the Aviation claims workload with all aspects of insurance claim progression, by providing high level customer service, secretarial and administrative support.

Your Duties Will Include, But Not Be Limited To

• Assisting with expense, travel, and meeting arrangements for Surveyors and Adjusters
• Assisting Surveyors and Adjusters with quarterly bordereaux submissions.
• Setting up of new claims within our internal system and liaising with market regarding insurance policy details and accurately recording of same within the system.
• Undertaking sanction and conflict checks on new instructions and liaising with relevant internal departments and colleagues.
• Liaising with Finance Department regarding issuance of invoicing and fees.
• Monitoring the department’s emails & correspondencand recording relevant files within Darwin Claims system.
• Receive and action new claims files, review documents for their relevance, monitor and assist management of claim files on behalf of Aviation Adjusters, ensuring instructions and processes are in line with account handling requirements.
• Assist with compiling/drafting reports from provided data, conducting research for reports to be completed in standard formats and variations.
  
  

You Will Have/will Be

• Claims experience
• Enthusiasm for Aviation and the insurance industry
• Audio and dictation experience desirable
• Experience of delivering outstanding customer service to clients and customers
• Excellent, accurate key board skills, audio typing with proven audio transcription training and Word Processing
  
  

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications
• Attractive holiday allowance and benefits package
• Healthcare scheme
  
  

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

 

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.