Hotel Manager - InterContinental Cairo Citystars

Are you a seasoned hospitality professional seeking an opportunity to lead one of the most prestigious and iconic hotels in Egypt? Look no further than the InterContinental Cairo Citystars, where you can take the helm and drive operational excellence, guest satisfaction, and business growth.

The InterContinental Cairo Citystars is more than just a hotel - it's a true landmark that captures the essence of Egypt's vibrant culture and unparalleled hospitality. Situated in the heart of the Heliopolis district, this 5-star hotel offers guests unrivaled access to the city's premier shopping, dining, and entertainment experiences.

As the Hotel Manager, you will have the unique privilege of working closely with our Regional General Manager to oversee the operations of this iconic property, leading a team of passionate hospitality professionals dedicated to delivering unforgettable experiences for our discerning global clientele. Leverage your strategic vision, exceptional leadership skills, and innovative spirit to elevate hospitality to unprecedented levels.

If you're ready to take your hospitality career to new heights, we invite you to apply for this prestigious Hotel Manager position at the InterContinental Cairo Citystars.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Your will be assisting the Regional General Manager in the following:

• Developing programmes and initiatives to increase team engagement and achieve against performance and development goals
• Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
• Assist in leading annual capital, and sales and marketing plans to accurately forecast budgets
• Driving revenues, future profitability and maximum return on investment
• Oversee all aspects of hotel management, including front office, housekeeping, food & beverage, and more
• Develop and implement innovative strategies to maximize revenue, occupancy, and profitability
• Foster a positive, collaborative, and service-oriented culture among the hotel staff
• Collaborate closely with the sales and marketing teams to drive business growth and elevate the hotel's reputation
• Serve as the primary point of contact for guests, ensuring their needs are exceeded at every turn
• Liaise with ownership, government agencies, and other stakeholders
• Join a World-Class Hospitality Brand and Unlock Endless Possibilities
• Delivering exceptional Quality and meeting Key Hotel Performance Metrics
• Ensuring unparalleled guest satisfaction
• Continuously exploring innovative ways to enhance and deliver luxury service throughout the hotel
  
  

What We need from you:

• Bachelor's degree or equivalent in Hotel Administration, Business Administration, or a related field
• 10 years of prior experience in hotel management in a large & complex hotel operations
• Proven track record of success in leading and growing hotel operations
• Excellent communication, leadership, and problem-solving skills
• Strong financial management and budgeting experience
• Deep understanding of the hotel industry in Egypt
• Fluency in English & Arabic
  
  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.