Gen-D Graduate Program - Account Management

Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

Our People are our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.

About The Gen-D Graduate Program:

This intensive 6-month program, starting in September, provides exceptional graduates with the skills and experience to thrive in our dynamic industry, The Gen D program offers a unique opportunity to 2023-2024 Graduates as below:

• Gain hands-on experience through real-world projects and mentorship.
• Develop your technical and professional skillset alongside a supportive cohort.
• Network with industry leaders and build a strong foundation for your career.
• Top performers will have the chance to transition into a full-time position upon successful program completion.

Stand out from the crowd and impress us with your talent. Don't miss this chance to accelerate your career!

About The Role:

As an Account Management Executive, you'll work on building and maintaining relationships with our clients across various sectors. Your goal will be to increase our revenue by upselling and cross-selling Dsquares solutions. You'll also collaborate with internal teams to achieve client goals and meet project KPIs.

You'll be the main contact for our clients, monitor and analyze program KPIs, and provide advice on improving program performance.

Key Duties & Responsibilities:

• Maintain & handle Client relationship to ensure client’s satisfaction.
• Develop relationships across functional areas such as Partnerships, Operations, Legal, Finance and PM.
• Find opportunities to automate and scale processes in account management.
• Create program goals and related metrics.
• Drive best practices for using our product.
• Regular contact with our client on daily status of the ongoing program.
• Following up on cross teams to get needed updates of tasks progress.