Restaurant Supervisor
- Capital Motion UAE
- Abu Dhabi - United Arab Emirates
وصف الوظيفة
- Supervisory Role:
- Supervise and coordinate the activities of front-of-house staff during scheduled shifts.
- Ensure adherence to company policies, procedures, and service standards.
- Provide leadership and guidance to staff, including training and development.
- Guest Service:
- Greet and interact with guests to ensure satisfaction and resolve any issues promptly.
- Maintain high standards of hospitality and professionalism among staff.
- Monitor and respond to guest feedback and online reviews.
- Operations Management:
- Assist in opening and closing procedures, ensuring readiness before and after service.
- Monitor dining room and service areas to ensure cleanliness, organization, and proper setup.
- Ensure compliance with health, safety, and sanitation standards.
- Team Management:
- Schedule staff shifts and assign duties based on staffing levels and business needs.
- Conduct pre-shift meetings to communicate expectations, menu specials, and operational updates.
- Motivate and encourage staff to provide exceptional service and work as a cohesive team.
- Training and Development:
- Train new hires on restaurant policies, procedures, and service standards.
- Provide ongoing coaching and feedback to enhance staff performance and development.
- Identify training needs and facilitate training sessions as necessary.
- Financial Responsibilities:
- Monitor and control labor costs by optimizing staffing levels and scheduling.
- Assist in inventory management, including ordering and stock rotation.
- Ensure accurate cash handling procedures and POS system operations.
- Administrative Duties:
- Assist with administrative tasks such as payroll processing and staff record-keeping.
- Prepare daily reports on sales, transactions, and operational metrics.
- Collaborate with management on budget planning and cost control measures.
- Experience: Minimum 1-2 years of experience in a supervisory role within the restaurant industry, preferably in a fast-paced environment.
- Skills:
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Ability to prioritize tasks and delegate effectively.
- Proficiency in POS systems and restaurant management software.
- Knowledge:
- Understanding of restaurant operations, including food safety and sanitation guidelines.
- Familiarity with inventory management and cost control practices.
- Knowledge of local health and safety regulations.
- Personal Attributes:
- Customer-focused with a passion for delivering exceptional service.
- Ability to remain calm under pressure and resolve conflicts diplomatically.
- Detail-oriented with a proactive approach to problem-solving.
- Flexibility to work evenings, weekends, and holidays as required.
وظائف مشابهة
THE TEAM BUILDERS
Restaurant Supervisor
Ennismore
Restaurant Supervisor
Alshaya Group
Restaurant Supervisor - in a Fast-Casual Dining Establishment
Independent Food Company
Supervisor - Somewhere Restaurant
One&Only Resorts
Waiter/Waitress - Drift Beach Club