Customer Service Representative

وصف الوظيفة


This position is on behalf of one of our client companies, not a direct role with Imploy Egypt

We seek a customer-focused individual to provide outstanding support to our customers. You'll handle inquiries, resolve issues, and build strong customer relationships.

Responsibilities:

  • Answer customer inquiries via phone, email, or chat.
  • Resolve customer issues efficiently and effectively.
  • Provide product information and support.
  • Maintain customer records and databases.
  • Adhere to company policies and procedures.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and prioritize tasks.
  • Proficiency in customer service software.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for growth and advancement.
  • Positive and supportive work environment.

Join our team and make a difference in our customers' lives!