Airport Station Manager

This position is on behalf of one of our client companies, not a direct role with Imploy Egypt

The Airport Station Manager is responsible for the overall management and operations of an airport station. This role requires a strong focus on customer service, operational efficiency, and compliance with aviation regulations. The successful candidate will oversee station staff, manage resources, and ensure the smooth running of all airport activities.

Responsibilities:

• Oversee daily airport operations, including passenger check-in, baggage handling, and flight departures and arrivals.
• Manage and develop a team of station staff, including recruitment, training, and performance management.
• Ensure adherence to all aviation safety and security regulations.
• Develop and implement strategies to enhance customer service and passenger experience.
• Manage station budgets and financial performance.
• Coordinate with airline and airport authorities to ensure efficient operations.
• Resolve customer complaints and issues in a timely and professional manner.
• Monitor station performance metrics and identify areas for improvement.

Qualifications:

• Proven experience in airport operations management.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of aviation regulations and procedures.
• Strong customer service orientation.
• Proficiency in relevant computer systems and applications.

This role demands a high level of responsibility and the ability to thrive in a fast-paced environment.