Logistics Assistant

Specific Accountabilities:

• Create transfer orders from all production facilities to central buffers, including tracking Direct Store Delivery (DSD) and managing related documentation for orders and transport.
• Print inventory count sheets and work with warehouse staff to reconcile inventories daily, ensuring FIFO (First In, First Out) is followed.
• Coordinate the pick releases and pick slips for each delivery day by customer and carrier.
• Organize and coordinate the supply, storage, and distribution of goods, serving as a liaison between departments, customers, and carriers.
• Assist in planning, scheduling, and tracking shipments.
• Communicate load requirements both externally and internally to key stakeholders in a timely manner.
• Analyze data, report performance, identify logistical problems, and assist in developing improvement plans.
• Investigate and resolve delivery concerns raised by the Sales and Retail Departments to maintain and improve customer satisfaction according to SLAs.
• Report warehouse pick accuracy and rate, as well as on-time carrier reporting by warehouse and customer.
• Manage inventory movement under the direction of the Logistics Supervisor (including RMAs and sub transfers).
• Process VQA requirements for sub-inventory movements (e.g., Sales Hold, Bottle Aging).
• Provide administrative support to the Logistics Team as required.
• Perform and document all quantity and quality inspections under the direction of the Logistics Supervisor.
• Provide excellent internal and external customer service.
• Handle miscellaneous receipts/distribution of equipment and materials into Oracle.
• Support physical counts at various locations as required.
• Track and file all HACCP required documents for the Logistics Department.
• Attend all required meetings as directed by the Logistics Supervisor.
• Follow all safe work procedures and practices, reporting any unsafe conditions/hazards to the Logistics Supervisor.
• Assist with customer order picking when needed.
• Perform other duties as assigned.

Requirements:

• Post-secondary education in Production/Manufacturing or Business Administration preferred.
• Ability to manage large volumes of order processing, as measured by order fulfillment and customer satisfaction.
• Forklift/Electric Pallet Jack experience.
• Proficient in the use of computers, Microsoft Office, and ERP systems.
• Excellent interpersonal skills.
• Strong oral and written communication skills.
• Ability to work independently and in a fast-paced environment.
• Must be legally entitled to work in Dubai without restriction.

What We Offer:

• Competitive total compensation and healthcare benefits.
• Positive and safe work environment.
• Strong, stable company with values-based culture.
• Results-focused leadership.
• Training and ongoing industry education.