Relationship Manager - Financial Institutions ( Turkey Coverage)

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About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our International Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking

In this role, your key responsibilities include:

- New Client Acquisition

Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions

- Portfolio Management

Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio

- Relationship Management

Review client dossiers to ensure capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships

- Risk Management

Conduct client visits; understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action to be taken

- Policies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

- Self-Management

Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

- Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience:

- At least 3 years of experience in banking, managing relationships and a portfolio of Financial Institutions Clients ( mainly Turkish Coverage)

- Bachelor’s Degree in Business, Accounting or Finance

- Balance Sheet Analysis

- Key Financial Ratios