Operations Manager - Banking

Skill Farm Members Are Invited to Apply for the Following Role:

Daily Responsibilities:

Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for multiple regions (SG, MY, HK, UAE, TH) but mainly to focus on UAE region

Execute daily fund transfers, managing the end-to-end money flow of customers' funds investment.

Review sanctions screening results to facilitate risk profiling of customers.

Conduct AML investigations and transaction monitoring to identify suspicious activities.

Review and analyze customer profiles and transaction data for potential AML risks.

Monitor reconciliations, ensure that balances are accurate, and discrepancies are resolved in a timely manner.

Work with the Client Services team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary)

Provide Ad Hoc Support to Banking Operations Manager:

Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team.

Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report, regulatory reporting)

Support the gathering of data for internal and external audit / regulatory inspections and the coordination of information for routine regulatory reporting.

Support operational issue investigation, supported by understanding of operational data and its analysis.

Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks.

Undertake and participate in ad hoc operations projects to contribute to changes made throughout the organization.

Requirements

1 to 2 years of experience in Anti-Money Laundering (AML), within the banking or financial industry.

Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement.

Knowledge in AE and DFSAs AML regulations and compliance standards is preferred.

Understanding of the payment landscape in the UAE banking sector.

AML/CFT certification with a recognised institution/association will be an advantage - CAMCO, CPTS or equivalent

Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat).

Exceptional organizational skills, adaptability, and acute attention to detail are paramount.

Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly.