Export Sales Manager

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

PURPOSE OF THE POSITION

According to the company's strategic and business plan, expand the company's export business and provide services to customers, will be responsible for driving the sales and distribution of the factory products in EM market. This role involves developing strategic sales plans, identifying new market opportunities, managing relationships with CTs and direct accounts, and ensuring compliance with global trade regulations. Also, will work closely with the sales, marketing, and logistics teams to achieve the company's export sales targets.

Responsibilities

• Implement Export strategy and policies.
• Create and implement KPI’s.
• Build professional technical support and customer service team.
• To provide quick response in time, competitive LT and transfer price to sales.
• support EMEA to finish GWP localized, and made process to purchase components from Xylem NJ.
• support Egypt Factory new products marketing promotion in EM and beyond.
• Play a role in new product developing and localization project.
• Reception of visits from domestic and foreign clients of the company.
• update enterprise and product introductions.
• Identify and develop training opportunities.
• Conduct thorough market research to identify new international market opportunities.
• Develop and implement strategic sales plans to achieve export sales targets.
• Analyze market trends and competitor activities to inform strategic decisions.
• Build and maintain strong relationships with CTs and direct accounts.
• Provide exceptional customer service and address client inquiries and concerns promptly.
• Manage the entire sales process from lead generation to order fulfillment.
• Coordinate with the logistics team to ensure timely delivery of products.
• Monitor sales performance and prepare regular reports on sales activities and results.
• Ensure compliance with international trade regulations and export laws.
• Lead Documents preparation of different markets (Egypt COO).
• Collaborate with the marketing team to develop promotional materials and campaigns for international markets.
• Provide training and support to the sales team on international sales strategies and market entry techniques.
• Liaise with production and inventory management to ensure product availability for international orders.
• Set and monitor performance metrics to evaluate the success of export sales initiatives.
• Regularly review and analyze sales data to identify areas for improvement and growth.
• Identify the gaps in prices and/or specs with competitors in different markets and generate ideas to overcome these challenges.
• Build an accurate forecast for export business.
  
  

Knowledge, Skills And Abilities

• Key technical skills and knowledge.
• Prefer Mechanical Engineering Degree with products knowledge and related technology.
• Performance Measures/ KPIs
• Manage the company's export sales orders, improve customer service satisfaction, be responsible for domestic and international customer reception, promote business expansion and new product promotion
• Describe the most important competencies required of the individual.
• Include the competencies identified for the position that differentiate superior performance.
• Job fit highlight: the factors within the job that certain employees may find particularly satisfying or dissatisfying. Such as, heavy volume of paper work, travel into dangerous countries, opportunities to work with all kinds of people.
• Experience in leading or managing a team in a fast paced environment.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Good communication skills across functions and countries.
• Excellent organizational and project management skills.
• Team player, self driven, taking initiative, enthusiastic.
• Analytical and communicative, creative problem solving.
• Flexible, ability to work independently.
• Ability to work under pressure.
• Willing to travel in the designated area.
• Other: Key success factors
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Forward Thinking / Results Oriented
• Effective Communicator
• Cross Functional Astuteness and Focus
• Analytical Thinking
• Coach, Councilor, Coworker Developer
• Consensus Builder, Team Builder
• Effective Delegation & Empowerment
• Decisiveness, Honesty, Integrity, Organized
  
  

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.