Back Office Specialist

Job Purpose

Coordinates the ordering & delivery process for all customers. Communicates with other teams to maximize product availability during the E2E process (CC HBC - customer - shelf). Solves problems and actively cooperates with other departments to maintain a high level of customer service. Optimizes processes by implementing modern technologies (EDI) and implements cost optimization initiatives.

ABOUT YOUR NEW JOB RESPONSIBILITIES

• :
  Plans work independently, sets priorities, and regularly monitors the level of implementation of tasks, goals and project
• s.Understands and influences key processes: shortage management (ensuring the highest possible level of product availability
• ),Ongoing control of the daily shipment execution to Customers and flexible response to changes in Customer deman
• d.Performs other tasks and duties specified by the superior, resulting from the nature of work on the position hel
• d.Timely preparation of all reports at the request of supervisors & main stakeholder
• s.Effective cooperation with other departments, especially with Sales department to ensure quality, effectivenes
• s.Cooperates with the departments that affect the execution of the Customer's orders as expected: Sales, Demand Planning, Production Planning, Distribution, Transport, Warehouse
• s.Supports the development of innovation, encourages colleagues to solve problems creativel
• y.Improves working methods, shares them with others and initiates changes in the department when neede
• d.Familiar with principles of Commercial team and implementing solutions to support sal
• esActs in accordance with company values and the Code of Business Conduc
• t.Participates in projects: promotional/new products/packages introduction, logistics infrastructure changes, delivery type and source changes (BULK, Pallet Flow), et
• c.Preparation of daily/weekly/monthly report
• s.Implements in his/her area of responsibility new processes and procedure
• s.Managing/working in the SAP system, preparing Customer orders, collecting, and managing data in the SA

P.
ARE THSES YOUR SECERET INGRIDEN

• TS:
  Bachelor's degree in business or equivalent education, preferably with a “quantitative” backgr
• oundMin. 2-3 years of work experience in FMCG or position of the similar nat
• ure.Proficient in Microsoft Office, Power BI is a
• MUSTKnowledge related to planning deliveries and fulfilling ord
• ers.Focus on internal and external custom
• ers.Planning, organizing & time management ski
• lls.Knowledge about processes in Supply Chain and S
• alesEffective oral and written communication ski
• lls.Proficient in Microsoft Office (e.g., Microsoft Office, Excel, Word, Outl
• ook)Experience in working with Sales Buzz and SAP systems is a p