Assistant Manager - eCommerce - Middle East

وصف الوظيفة


Job Description

  • Responsible for the brand presentation across the Marketplaces – PDP images, content (A+ content, Product Attributes, Keywords, Long & Short Product Description, etc.) for eCommerce Channel and handle the overall business operations.
  • Ownership of overall business health and key metrics (Profitability, UPT, Conversion, ATV, FMC, SLA – Forward & Reverse Logistics, Consumer Returns, Returns to Origin, Cancellations, etc.)
  • Work with retail merchandising teams to identify product gaps by identifying opportunities thru data sets from Ecom Portals viz Amazon , Noon Namshi
  • Track competitor pricing, promotional offers, best practices, etc. to create an internal intervention plan based on price elasticity & demand generation
  • Oversee the day-to-day marketplace operations – product listing, price upload, FC operations, promotions, product listing ads, etc to ensure best in class Cx
  • Conduct root cause analysis on returns (DTO & RTO) and take corrective measures.
  • Continuously work with the FC team to develop and execute efficient order to ship process to meet partners SLAs.
  • Maintain inventory to avoid out-of-stock situations and ensure accurate inventory listing to minimize catalog discrepancies. Ensure regular cycle count and maintain budgeted inventory cover.

Job Specific Functional Expertise

  • Build strong relationships with category teams at all eCommerce partners and cross functional internal teams
  • Strong business acumen and understanding of Digital ecosystem (Website, App, Wholesale.com, Marketplace, Omni, Digital & Performance Marketing, etc.) and financial metrics
  • Must possess advance excel skills : Power Pivots , Macros , look ups etc .
  • Number orientation is a must

LOCATION

United Arab Emirates, DUBAI - Branch Office

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.