Manager, Business Operations

Job Details

Description

Manager, Business Operations:

Archer, the world's leading Integrated Risk Management platform, is looking for an experienced Business Operations Manager who has a strong background in operations management, with proven abilities to innovate and be creative. We are looking for highly motivated, goal-oriented individuals who will be responsible for overseeing and optimizing our daily operations to ensure efficiency, compliance, and high-quality service delivery. This is a fantastic opportunity to join a growing company and experience the excitement and challenge of driving operational excellence.

The Operations team at Archer IRM embodies a group of dedicated professionals committed to pushing the boundaries of operational efficiency. As a member of this team, you'll have the opportunity to contribute your operational expertise to a solution that holds the potential to shape industries and change the way risk is managed globally.

Position Overview: We are seeking a skilled and motivated Business Operations Manager to join our Archer team. As a Business Operations Manager, you will play a pivotal role in ensuring our operations' success by leveraging strategic insights and operational excellence to drive informed decisions, enhance user experiences, and optimize overall performance.

Responsibilities

Ensure all systems operate smoothly and align with our quality standards

Manage SOWs creation and ensure end-to-end PS deals governance

Maximize the efficiency of all PS business procedures

Build KPIs for PS and conduct quality assessments

Monitor daily operations and identify potential issues when needed

Implement processes that meet our business objectives and ensure compliance

Monitor financial data and use advanced analytical tools

Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

Enhance operational management systems, processes, and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Recruit, train, and supervise staff

Find ways to increase the quality of customer service

Develop and implement continuous improvement initiatives to optimize processes and efficiency

Lead cross-functional teams to drive strategic projects and initiatives

Foster a culture of innovation and collaboration within the operations team

Ensure compliance with industry regulations and standards

Provide regular reports and updates to senior management on operational performance

Manage budgets and allocate resources effectively to achieve operational goals

Requirements And Skills

Previous experience as a Business Operations Manager or in a similar role

Knowledge of organizational effectiveness and operations management

Experience with forecasting models

The ability to interpret financial data and allocate budgets

Exceptional communication skills

Proven work experience as Operations Manager or similar role

BSc in Business Management or relevant field

Strong analytical and problem-solving skills

Ability to lead and motivate teams

Excellent organizational and leadership abilities

Experience with process improvement methodologies such as Lean or Six Sigma

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity. If you need a reasonable accommodation during the application process, please contact [email protected] . All employees must be legally authorized to work in the US. Archer participates in E-Verify. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including before the advertised closing date.