Job Description:
· Responds to complex customer inquiries and customer issues which have been escalated.
· Balances cash at the end of the shift
· Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
· Pulls up payment due and account history and creates new customer accounts as needed.
· Prepares payment vouchers, receipts, deposit slips, and related documents which record cash transactions.
· Accepts cash, checks, wire transfers, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines.
· Ensures register/counter areas are neat and stocked with necessary supplies.
· Achieve nil variance on shrinkage of Phone cards and achievement of Invoice target
· Balances cash at the end of the shift - ensure nil variance
· Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
Experience (Yrs & Field) 2+years
Educational Qualification Graduate
Skills & Abilities:
MS Excel, Follow up, Co-ordination,Knowledge of POS systems, Knowledge of Invoicing