Services Project Manager

Who are we and what we stand for?

Our purpose and mission are what guides us and represents our promise to all our stakeholders – customers, partners, employees, influencers, shareholders, and communities.

Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.

Our mission is to be a trusted partner in Sustainability and Efficiency.

Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.

Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.

Your Mission

Your Role – Magic happens when you bring great people together!

About You

• To manage the execution of Field Services customer's projects following applicable company policies and processes (CPP4S Customer Project Process for Services).
• To manage Customer relationships and third parties within the project scope. Accountable for project execution according to contract & specifications.
• Key area of responsibility:
• Is accountable for ensuring full safety for involved parties all along project Execution
• Understand the project’s contractual scope or additional requirements, be proactive to generate change order to improve GM
• Time Management: Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project
• Quality Management: Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update
• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution
• Ensure project review happens at the appropriate level as per defined project governance process
• Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles.
• Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement.
• Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
• Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to recover customer receivables (payments…) timely are done
• Ensure compliance with the statutory requirements
• Project closure and project documentation archival
• Conduct Lessons Learned session with the Sales and Tendering team to share feedback.
• Anticipate book-to-bill forecast estimation based on upcoming projects.
• Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition.
  
  

Ensure appropriate actions to recover customer receivables (payments…) timely are done

• Ensure compliance to the statutory requirements
• Project closure and project documentation archival
• Conduct if necessary Lessons Learned session with Sales and Tendering team to share feedbacks.
• Anticipate book to bill forecast estimation based on upcoming projects.
  
  

Qualifications

• Engineering University Degree
• Technical requirements
• Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
• Mastering project management software tools (MS Excel, MS Project)
• Language requirements
• English fluency is a must
  

Schedule: Full-time

Req: 008XTH