Program Coordinator, North Africa Entrepreneurs Academy

About Founders Factory Africa

Founders Factory Africa (FFA) exists to create a thriving African startup economy that drives prosperity across Africa. We are venture builders dedicated to solving some of Africa’s biggest challenges and capitalizing on its incredible potential by leveraging market and tech opportunities. We seek to build an ecosystem that supports authentic innovation and our goal is to be the best growth engine for entrepreneurs across Africa and beyond. We believe by supporting entrepreneurship and innovation, we will unlock employment opportunities and drive inclusive growth across the continent.

Since 2019, we have supported 60+ African ventures with investment capital alongside hands-on support backed by 50+, full-time, experts covering engineering, product development, growth, corporate partnerships, and investment.

About The Entrepreneurs Academy

The Entrepreneurs Academy (formerly FFA Academy) is an initiative by Founders Factory Africa (FFA) designed to make entrepreneurship accessible to all. Our work is focused on building the next generation of African entrepreneurs and sustainable businesses. We have three missions: (1) to create awareness of entrepreneurship as a possible pathway, (2) decentralise access to the knowledge and resources needed to succeed as entrepreneurs and (3) accelerate the journey of aspiring and early-stage entrepreneurs. We achieve this through two programs: Explore and Business Support Accelerator.

About Business Support

Business Support is a 12-week Accelerator Program designed to help new and early-stage businesses, in particular SMEs, grow further & faster in a sustainable way. We provide businesses with significant resources for growth including grant funding and fully funded technical assistance. But what makes our program really different is our business coaches; experienced entrepreneurs in their own right, industry experts with subject matter expertise that are there to hold our entrepreneurs hands, help them strategize, execute plans and keep them accountable to their growth goals.

About The Role

As the Business Support Program Coordinator, you will take charge of coordinating all activities related to the Business Support program. Your primary responsibility is to ensure the seamless execution of the program, providing critical support to the Business Support Lead. You will be instrumental in managing logistics, stakeholder relationships, and ensuring a smooth learning experience for all participants. Additionally, you will play a key role in scaling and digitising the program, extending its reach to new countries within the North Africa region, and incorporating new technologies.

This is a full-time position based in Egypt. We operate a hybrid model where you will be required to be in the office at least 3 times a week.

Responsibilities

Support the business support lead in managing the sourcing and selection of businesses for the program through PR, marketing, communications and key partnerships.

Develop relevant media artefacts and other marketing collaterals.

Provide support to the end to end application process.

Provide operational coordination for the program ensuring smooth logistics, stakeholder management, and a frictionless learning experience for all participants. This includes overseeing workshop locations, event logistics, stakeholder engagement, material preparation, and logistical troubleshooting.

Support the Business Support Lead in planning and executing the programmatic activities, meetings and events that drive the entrepreneurs towards success.

Collaborate with relevant stakeholders, including internal teams, partners, coaches, and learners, ensuring the seamless delivery of the program.

Manage the end-to-end program communication with participants. This includes sending welcome emails, creating calendar invites, making phone calls, and developing automated communication systems.

Assist the Business Support Lead in continuous improvement of the program e.g. by working with the tech team to set up relevant tech tools to simplify and automate processes, review participant data and use it to inform program improvements etcGather, record, and share participant feedback and performance data and support the Business Support Lead in developing M&E reports as needed.

Person Specification

Undergraduate or honours graduate degree in a related discipline

Minimum 3 years of relevant experience in a program management role, preferably in technology innovation or business acceleration programs.

Previous experience in planning and executing entrepreneurship programs.

Strong collaboration and project management skills are a must.

An understanding of the North African entrepreneurship ecosystem with previous experience planning and executing entrepreneurship programs

Must be detail-oriented and possess excellent organisational and analytical skills with the ability to multitask, prioritise, complete work accurately, meet deadlines and follow through.

Great computer proficiency (working knowledge of word processing, PowerPoint, Excel.)Demonstrate proactive approach to problem-solving.

Excellent written/verbal communication skills in English and Arabic.

Ability to communicate effectively across different levels, with local and international teams and stakeholders.

Familiarity with the lean startup approach and design thinking principles is strongly preferredAbility to work independently, entrepreneurially, and innovatively.

Ability to travel for long periods of time when required e.g. 2-4 weeks.