Front Office Supervisor

وصف الوظيفة

We are hiring Experienced Front Office Supervisor for 5* Hotels in Dubai and Abu Dhabi!

Responsibilities

Supervise front desk staff and ensure that they provide excellent customer service
Respond to guests' inquiries and requests in a timely and professional manner
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Manage reservations and room availability
Ensure accuracy of billing and payment processes
Monitor and review guest feedback
Resolve customer complaints
Train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organized front desk area

Requirements

Previous experience on the same role
Excellent interpersonal and communication skills
Proven leadership and organizational skills
Working knowledge of hotel management systems
Able to multitask and prioritize tasks
Flexible schedule with the ability to work nights, weekends, and holidays
Ability to work in a multinational team

Benefits

Work Visa
Paid flight tickets
Paid yearly vacation, sick days, Holidays
Health Insurance
Shared Accommodation
Duty Meal

وظائف مشابهة

Accor

Front Office Supervisor

Mandarin Oriental Hotel Group

Front Office Supervisor

Hilton

Front Office Supervisor

Marriott International

Front Office Supervisor

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa

Front Office Supervisor

Delano Hotels

Join our Rooms - Front Office team at DELANO Dubai!