Waiter/Waitress

We are seeking a friendly and professional Waiter/Waitress to join us. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have an exceptional dining experience.

Customer Service: Greet and seat customers, present menus, and provide detailed information on the menu.

Order Taking: Accurately take customer orders and relay them to the kitchen staff.

Food & Beverage Service: Serve food and drinks to customers in a timely and professional manner.

Menu Knowledge: Stay informed about menu items, daily specials, and promotions to answer customer questions.

Table Maintenance: Ensure tables are clean and properly set before and after customers arrive.

Payment Processing: Handle customer payments, including cash, credit, and debit transactions, and provide accurate change and receipts.

Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management if necessary.

Team Collaboration: Work closely with kitchen staff, bartenders, and other restaurant staff to ensure a smooth dining experience for guests.

Compliance: Adhere to health and safety regulations, including proper food handling and sanitation standards.

Other Duties: Assist with opening and closing duties, restocking supplies, and performing any other tasks as required by management.

RequirementsPrevious experience as a waiter/waitress or in a customer service role is preferred.

Excellent communication and interpersonal skills.

Ability to multitask and work efficiently in a fast-paced environment.

Strong attention to detail and a commitment to delivering high-quality service.

Ability to stand and walk for extended periods of time.

Flexibility to work evenings, weekends, and holidays as needed.

A positive attitude and team-oriented mindset.

Benefits

• UAE Limited Labor Visa for 2 years (with the option to extend)
• Medical insurance coverage
• 30 days of annual leave
• Yearly flight tickets to home country*
• Employee Recognition & Rewards: Recognition programs in place to acknowledge and reward exceptional performance and achievements
• Eligibility for performance-based bonuses or incentives based on individual and/or team achievements.