Director, Marketing - EMEA

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Director, Marketing – EMEA

About Four Seasons Hotels And Resorts

Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 130 hotels and resorts and 54 private residences in 47 countries around the world and growing. Central to our Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality, and belonging at Four Seasons corporate offices and properties worldwide.

At Four Seasons, we are powered by people and our culture enables everything we do. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role Of Director, Marketing – EMEA

We currently have an opportunity for an Director, Marketing – EMEA, to join our Four Seasons Corporate team in Dubai!

This role reports to the Vice President, Portfolio Marketing & Vice President, Commercial – EMEA.

Working in the dynamic environment of the Four Seasons Marketing department, the Director of Marketing – EMEA will be an integral member of the world-class Commercial team that drives consumer marketing in EMEA, for one of the world’s leading luxury hospitality brands. With split line reporting, this role will be responsible for driving the regional marketing strategy to increase brand awareness and acquisition of new guests, leading the strategic and campaign planning process for their region to ensure they are delivering a consistent and optimized marketing message, aligned to the global framework. He/she will focus on driving stronger messaging integration by leveraging creative and paid media to deliver effective campaigns and messages to the right audiences, driving value and fuelling growth for Four Seasons in the region. They will lead a small and nimble team to oversee all marketing campaigns, ensuring seasonal objectives and KPIs are met to maximize brand impact and business performance.

The successful candidate will act as a key-council to local marketing teams, coaching and inspiring individuals and project teams to achieve performance improvements and personal growth, fostering a culture of continuous learning and development within the region. Critical to their role will be continuously evaluating and refining marketing strategies to maximize ROI on key business initiatives and ensure long-term success.

Our Ideal Director, Marketing – EMEA

A minimum of 10 years of progressive experience in a corporate marketing/strategy role. Demonstrated track record in brand strategy and consumer insight in sophisticated global marketing organization. Experience with digital/social/CRM marketing and proven marketing capabilities in EMEA specifically. Strong cross-cultural capability, with the ability to assess market nuance and consult across various global and regional stakeholders on projects. Experience in strategic consulting, marketing agencies and luxury brands an asset.

Travel for this role will be throughout EMEA and to Toronto/ Miami required.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”