الرئيسية
الوظائف
أخبار سوق العمل
مقالات
Ticketing Agent
Dyninno Group
Cairo, Cairo Governorate, Egypt
تقدم على الوظيفة على موقع المعلن
وصف الوظيفة
Responsibilities
Process air documents through GDS, process all amendment types as well as processing refunds with accuracy and efficiency.
Read, interpret and apply airline’s agreements/Deals.
Provide technical assistance to sales/Support representatives via chat or email.
Process sales through back-office, received through different channels.
Provide feedback on work processes for areas of improvement.
Monitor progress towards achievement of plans.
Follow up on pending cases.
Interact with different consolidators/airline representatives.
Execute specific tasks assigned by Leaders/Managers.
Communicate with the airlines/suppliers to get the needed waivers if applicable.
Requirements
Bachelor’s Degree.
Minimum of 1-2 years of work experience.
Good knowledge of the Travel industry is a must.
Different GDS’s knowledge (Sabre, Amadeus, Apollo) is a must.
Communication and Presentation skills.
Planning and Organizing Skills.
Customer Orientation.
Team Player.
Advanced troubleshooting and multi-tasking skills.
Problem-solving skills.
Negotiation skills.
Compensation
10K net + KPIs.
وظائف مشابهة
Emirates
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ملخص الوظيفة
موقع الوظيفة
Cairo, Cairo Governorate, Egypt
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