Performance Associate - Jumia (Full Time)

About Jumia:

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

What you will be doing

• Conduct regular audits of local logistics processes to assess compliance with established policies and procedures.
• Identify inefficiencies and gaps in logistics processes and propose recommendations for improvement.
• Analyze operational data to assess performance and identify trends.
• Collaborate with operational teams to implement continuous improvement solutions.
• Ensure follow-up on corrective and preventive actions to ensure resolution of identified issues.
• Participate in personnel training on logistics and compliance best practices.
• Contribute to the development of audit reports and dashboards to communicate results and recommendations.
  
  

What we are looking for

• Excellent analytical skills and ability to interpret data.
• Thorough knowledge of logistics processes and compliance standards.
• Strong communication skills and ability to work in teams.
• Ability to identify opportunities for improvement and implement solutions.
• Attention to detail and ability to meet deadlines.
• Proficiency in computer tools and data management software.
• Bachelor's degree in logistics, operations management, or a related field.
• Previous experience in a similar role in logistics or auditing is an asset.
• Professional certification in supply chain management or auditing would be a plus.
  
  

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
  
  

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