Customer Servise & Logistics Executive

Job description: We are looking for someone with strong technical and interpersonal skills who can work as part of a team. The role involves close communication with external and internal stakeholders. The primary goal is coordinating / managing Ordering cycle and associated follow-up - dispatching / documentation / reporting activities - from PVM Factories and 3rd party factories (if any) to allocated set of Distributors (Customers).

JOB DUTIES: 

• Coordinate / manage Order Cycle from receipt of Order to delivery for the allocated set of customers. 
• Receive Order proposals from Distributors, Prepare Sales orders / Purchase orders in SAP, share it with concerned Distributors/ Sales manager and get confirmation. 
• Share the Purchase order with factories and get confirmation from factories and receipt of orders. 
• Track with factories on orders placed and follow up on the readiness of the order and inform Sales Team on any issues. 
• Once Orders are ready, co-ordinate with respective factories, distributors & forwarders to arrange for shipments. 
• Ensure required documentation for all shipments are done and given to customers in time. 
• Address any queries / concerns of Factories / Sales team related to orders placed / Shipments for their respective distributors. 
• Advance customers payment follow up (Before and after shipment).

OUR PERFECT CANDIDATE

• Min 3 years’ experience in FMCG industry; in Logistics/ Supply Chain. Export environment is required.
• Microsoft Office, SAP , MS projects and other Key computer applications
• Language: Russian, English – Both languages mandatory. Any additional language is added advantage.
• Strong functional competence; Excellent Communication; Good inter-personal skills.