Sales Development Representative (B2B SaaS)

Our Client

Our client stands at the forefront of IT-as-a-Service for SMEs across the MENA region, delivering a comprehensive range of solutions to streamline and secure IT operations. Their services include secure employee on/offboarding, integrated device and app management, robust IT security, and real-time support through modern communication platforms. Additionally, they offer innovative IT equipment leasing options. Their mission is to provide customized solutions that empower businesses to achieve growth.

About the Role

We are in search of a dedicated and driven Sales Development Representative (SDR) to contribute towards our client’s lead generation efforts and enrich their sales pipeline. The ideal candidate will have a sharp focus on identifying and engaging potential clients, demonstrating an ability to initiate meaningful conversations around our client’s DaaS and SaaS offerings.

Key Responsibilities

• Researching and identifying potential clients, getting to know their needs, and showcasing how the company’s solutions can make a difference
• Reaching out to potential clients through phone calls, emails, and social media, sharing the exciting benefits of the company’s offerings
• Working hand-in-hand with the rest of the Sales team to qualify leads, ensuring they smoothly transition to sales consultations or product demonstrations
• Perfecting the ability to communicate the company’s value proposition, tailoring messages to address each client's unique challenges and goals
• Keeping detailed records of interactions and progress within a CRM system, helping maintain a transparent and effective sales process
• Creating regular reports detailing outreach activities, pipeline progress, and performance metrics, offering insights into what’s working best

The Ideal Candidate

• You have around 1-2 years of experience in a similar role, preferably with a B2B SaaS organization
• You have experience using a CRM system; familiarity with MS Office and Google Workspace suites
• You’re a self-starter with a results-driven mindset, capable of working both independently and as part of a dynamic team.
• Your organizational skills are top-notch, and you pride yourself on accuracy and accountability in sales activity reporting
• You have exceptional communication and presentation skills, able to explain complex solutions in a clear and engaging way.
• You excel at negotiation and relationship-building, focused on creating lasting connections with potential clients.
• You’re enthusiastic about technology and eager to deepen your understanding of the company’s comprehensive solutions.

Selection Process

• Screening call with a Leapstrides consultant
• Endorsement to the client / hiring team for shortlisting
• Interviews
• Technical assessment
• Offer stage