Logistics Assistant

Zahr Freighters is seeking a highly organized and proactive Logistics Assistant to join our team in Dubai. This role is integral to ensuring the smooth and efficient flow of goods within our supply chain. As a Logistics Assistant, you will be responsible for coordinating the supply, storage, and distribution of products while providing crucial support to various departments, customers, and carriers.

Specific Accountabilities:

• Create transfer orders from all production facilities to central buffers, including tracking Direct Store Delivery (DSD) and managing related documentation.
• Print and manage inventory count sheets, collaborating with warehouse staff to reconcile inventories daily and ensuring the First-In-First-Out (FIFO) method is followed.
• Coordinate pick releases and pick slips for each delivery day by customer and carrier.
• Organize and coordinate the supply, storage, and distribution of goods, serving as a liaison between departments, customers, and carriers.
• Assist in planning, scheduling, and tracking shipments.
• Communicate load requirements both externally and internally to key stakeholders promptly.
• Perform data analysis, report on performance, identify logistical issues, and assist in developing improvement plans.
• Investigate and resolve delivery concerns raised by the Sales and Retail Departments, ensuring customer satisfaction in line with Service Level Agreements (SLAs).
• Report on warehouse pick accuracy, on-time carrier performance by warehouse and customer, and inventory movement under the direction of the Logistics Supervisor.
• Process VQA requirements for sub-inventory movements (Sales Hold, Bottle Aging, etc.).
• Provide administrative support to the East Logistics Team as needed.
• Perform and document all quantity and quality inspections under the direction of the Logistics Supervisor.
• Provide exceptional internal and external customer service.
• Handle miscellaneous receipts and distribution of equipment and materials into Oracle.
• Support physical inventory counts at various locations as required.
• Track and file all HACCP-required documents for the Logistics Department.
• Attend all required meetings as directed by the Logistics Supervisor.
• Follow all safe work procedures and report unsafe conditions to the Logistics Supervisor.
• Assist with customer order picking when necessary.
• Perform other duties as assigned.

Requirements:

• Post-secondary education in Production/Manufacturing or Business Administration preferred.
• Experience managing large volumes of order processing, with a focus on order fulfillment and customer satisfaction.
• Forklift/Electric Pallet Jack experience.
• Proficiency in computers, Microsoft Office, and ERP systems.
• Excellent interpersonal, oral, and written communication skills.
• Ability to work independently and thrive in a fast-paced environment.
• Must be legally entitled to work in Dubai.

Joining Zahr Freighters as a Logistics Assistant in Dubai will offer you the opportunity to contribute to a dynamic team while developing your skills in logistics and supply chain management. We look forward to welcoming a dedicated professional who is eager to support our operations and ensure the seamless delivery of our products.