DC Modernization - Runbook SME
- SWATX
- Cairo, Cairo Governorate, Egypt
- Contract
وصف الوظيفة
SWATX is hiring DC modernization - Runbook SME is responsible for collecting, creating, testing, and governing complex task activities such as DR activities (activation, dry test, Drill, etc...), application migration activities, DC modernization, etc…, into a single document (runbook) that contains all the environment details, and contacts’ information, alongside the required activities to achieve such a complex task
متطلبات الوظيفة
· This role is achieved through four stages:
o Data collection and interviews
• Acquire the acceptance criteria from Business owners, managers, or users
• Validate the acceptance criteria with Application teams and other technical teams as required.
• Collect and document contact list
• Applications details
· App Owner
· App SME
· DB SME
· Application to server mapping
• Storage, SAN, NAS, RDMs,
• Application Dependencies
• Application DR capabilities
• RTO and RPO
o Runbook creation
• Follow Up with all technical SMEs to ensure all technical details are collected.
• Organize technical steps in a logical order.
• Assign a suitable time for each activity.
• Ensure the total activities duration within the agreed event’s window.
• Discuss time plans with different stakeholders to avoid conflicts between activities.
• Create dashboard(s) for activities follow up.
o Runbook testing
• Run dry-run workshops to ensure all activities are collected and ordered
• Organize and conduct tabletop exercise(s)
o Governance
• Update Runbook actual time during activity.
• Interface with different technical teams to ensure runbook steps are executed as planned.
• Share activity progress with stakeholders through multiple channels (dashboards, status emails collaboration utilities).
• Collect and present lessons learned
Requirement:
· Understanding of Cloud technologies and migration methodologies
· Good knowledge of known virtualization platforms preferably vSphere, Hyper V , and other platforms will be considered as well.
· Good knowledge of known containerization platforms preferably OCP and other platforms will be considered as well.
· Good Knowledge of enterprise IT architecture for example
o Storage and/or backup configuration and replication options
o Different OS deployment and management techniques
o Network components and its configuration
· Strong communication and collaboration skills
· Logical and design thinking
· Problem Solving skills
· Data modeling and Data visualization
· IT service management knowledge
· Should have experience in Data Center Migration Discovery Phase, Data Center Migration Planning Phase, Data Center Migration Execution
· Experience with automated discovery tools e.g. Device 42, vRNI, etc.
· Excellent skills in using advanced features of Microsoft Excel (Data Modeling and Analysis)
· Experience in conducting workshops, preparing migration strategies, migration plans, runbooks, and status reports.
· Good understanding of Cloud/infrastructure components and migration methodology. Good documentation skills.
· Strong stakeholder management skills – negotiation skills.
Certification and Education
· Bachelor’s degree in computer science/information systems or equivalent.
· Preferred Data Engineering certificate(s)
· CCNA, network essentials, Comptia Network+ or equivalent
· ITIL V3 and/or V4 Foundation
· Certified from one of the major cloud provider
Desirable skills and experience
· Experience in delivering engagements under PRINCE2, PMP or TOGAF frameworks.
· Understanding of ITSM framework(s).
· Experience in presenting at a user group, trade show, or similar is highly desirable.
· Minimum 5 years experience working in enterprise DC implementation and/or migration projects.
