وصف الوظيفة
We are looking for a Sales Associate to join us in Mango, Maryah Mall AUH
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standard
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standard
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' request
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming product
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendation
- Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales target
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
- Handle cash register and transactions with the customers in an effective and accurate manner as required
- Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alteration
Qualifications
- High School Degree
- Fluency in English
- Proficiency in MS office
- Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
- Specific for Sports Goods retail: Active participation in at least one sporting activity