School Receptionist - Immediate Start

Description

Receptionist Role Profile

Purpose of Role

The Receptionist is the main contact person for all parents and visitors. They assist in the successful administration of the school and provide excellent administrative support and highly confidential secretarial services. The role requires the incumbent to promote an efficient and excellent service while maintaining the ethos of the school. The Receptionist is responsible for front office enquiries and directing people appropriately and efficiently.

About The School

Aspen Heights British School (AHBS) is an ambitious and high achieving British International School on the outskirts of Abu Dhabi. Families choose our school because we focus on 3 core aims:

• Positive relationships and respectful communication are the building blocks of our school.
• Purposeful, engaging and meaningful learning is at the heart of our work.
• We support all children to make remarkable progress by personalising their learning opportunities.
  
  

Staff choose our school because we are committed to staff development, growth and retention. As a growing school we have many opportunities for staff professional development. Aspen colleagues feel a high degree of professional satisfaction as they are empowered to impact on the improvement and development of our school, and as a result staff retention is high.

We are delighted you are considering a position in our supportive, hardworking team.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Receptionist Key Responsibilities

• Provision of high-quality reception service including the efficient and courteous management of incoming telephone calls and visitors in line with the school guidelines
• Communicates with parents regarding all aspects of school life including but not limited to receiving and passing on information, between parents and teachers, calling parents to ascertain reasons for pupils’ absence
• Ensures that all visitors sign in and take a visitor badge where necessary.
• Control visitor access to the school
• Assists with all admissions related tasks, including preparations for and assistance at open mornings, taking calls and recording details of enquiries from prospective new families.
• Maintains and updates school information, records and databases.
• Receives, sorts and distributes all packages, deliveries and mail.
• Ensures that the reception area is kept smart and tidy and that noticeboards are kept up-to date
• Ensuring marketing material is replenished daily
• Maintains daily student attendance and communicates with teachers to ensure completion of records.
• Communicates with parents for student attendance on daily basis
• Responds to parents’ requests regarding letter requests, access to online student portals, etc.
• Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure delivery of an efficient reception and administrative service
• Deputize for absent colleagues as part of the office administrative team
• Assist with student first aid and welfare matters
• Attend appropriate Professional Development Courses
• Initiate to improve the front office environment
• Assist with Open Days, Prize Giving and other school functions and events
  
  

Health and Safety

• Emphasizes the importance of safety in all areas of the curriculum, communicating to the pupils the importance of a responsible attitude towards personal safety, the safety of others and respect for Aspen Heights British School’s property and equipment
• Safeguard Aspen students
• Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities
• Assist in implementing all policies and rules governing student life and conduct
• Ensure that, all the necessary health and safety rules and procedures are being followed
  
  

Maintain an awareness of all the health and safety measures to be taken when in school

Skills, Qualifications And Experience

• Bachelor’s Degree
• 3 years’ school experience
• English & Arabic is mandatory
  
  

Competencies

• General knowledge of the practices, methods and techniques used in laboratory teaching
• Ability to deal effectively with students and teachers
• Skilled in the use of laboratory equipment safely
• Ability to establish and maintain effective working relationships with teachers and students
• Proven laboratory management skills
• Ability to instruct and assist students
• Knowledge and understanding of the School Laboratory Improvement Process
• Excellent knowledge in creating and following the Laboratory Usage Manual
• Data managing skills – to track records of the students
• Knowledge of Health and Safety awareness of using the laboratory
• External Safety Certification
• Willingness to undertake appropriate Professional Development
• Good oral and written communication skills
• Willing attitude to be a part of the school team
• Strong sense of professionalism
• Safeguarding and welfare of children
• Excellent communication skills and command of the English language, in spoken and written form
• A collaborative team-player with excellent interpersonal skills
• Behavior management
  
  

Attributes

• Empathetic listener
• Integrity and confidentiality
• Internationally minded
• Emotional intelligence
• Intercultural awareness, creative
• Flexible and a can-do attitude
  
  

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.