Greet customers in person, over the phone, or via email in a professional and friendly manner.
Respond to inquiries regarding marine services, pricing, availability, and scheduling.
provide information according to the inquiry
Proves reliability and discipline by following all time-keeping rules
Positive interaction with all team members
Scheduling And Coordination
Schedule service appointments for customers/Clients, coordinating with another team to ensure timely completion.
Maintain accurate records of service appointments, including client/customer information, service details, and scheduling preferences.
Coordinate with other departments, such as crewing, Operations, and HR.
travel arrangements for Management & Staff
Inventory Management
Assist with inventory management tasks, including receiving, stocking, and organizing.
Maintain accurate inventory records and assist in periodic inventory counts.
Notify management of low stock levels and assist with reordering supplies as needed.
Administrative/Operation Support
Perform general administrative tasks, including filing, data entry, and maintaining all records in the database.
Process payments, issue invoices, and maintain financial records related to service transactions.
Provide administrative support to the HR, including data entry, filing, and maintaining records.
Prepare work orders, invoices, and other documents accurately and in a timely manner.
Assist with scheduling office repair/maintenance appointments and coordinating with maintenance team and technicians.
Handle payments and process transactions using point-of-sale systems.
Assisting Admin, operations & crewing team
Custom Clearance for Imports & Exports - Creating custom documents BOE for material inward & outward and keeping an accurate track record for material & machinery coming in and moving out.
Qualifications
Min 1-2 year experience.
Excellent communication skills in English and Hindi preferred.
Persistent and proactive.
Able to maintain tact and composure under pressure.
Responsible & Able to work under pressure
Visually presentable and well-groomed.
Strong public speaking skills, multi-tasking and time management skills.