Quality Analyst
- PRIME IMMIGRATION LTD
- Dubai - United Arab Emirates
وصف الوظيفة
KINDLY CALL WHATSUP BOTIM OR APP OR DIRECT ON+91 8368445804
Job Description
- Ensure Quality checks for all responses of tickets (mails and responses) to the TuneCore artists which is done via Zendesk software.
- Ensure to improve the Ticket satisfaction score and rating that is done for the artists.
- Ensure proper coordination with the central team of Believe and TuneCore for the release validation process.
- Ensure on time customer support for all the client in TC with relevant solutions following the SLA.
Quality Analyst
Industry Type
Film / Music / Entertainment
Department
Quality Assurance
Employment Type
Full Time, Permanent
Role Category
Business Process Quality
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
This job is provided by Shine.com
