Laundry Supervisor

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

1.1.1 To supervise the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.

1.1.2 To supervise outsourced laundry services, for quality and standard procedures.

1.1.3 To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.

1.1.4 To ensure a correct and economical use of all the chemicals and that the formulas are respected.

1.1.5 To ensure a proper storage of the chemicals, respecting the environmental procedures.

1.1.6 To maintain the linen and laundry par stocks.

1.1.7 To ensure laundry staff has a full knowledge of all the textiles and their proper care.

1.1.8 To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.

1.1.9 To maintain constant linen flow to the floors and the outlets.

1.1.10 To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.

1.1.11 To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.

1.1.12 To assist laundry and housekeeping operations during daily peak hours.

1.1.13 To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.

1.1.14 To ensure uncompromising levels of cleanliness and maintenance through each employee’s responsibility.

1.1.15 To maintain complete and readily accessible files.

1.1.16 To continuously study and evaluate the operations and procedures to increase revenue and productivity.

1.1.17 To ensure proper handling of lost and found items.

1.1.18 To participate in monthly inventories.

1.1.19 To follow up daily check lists.

1.1.20 To ensure a proper use of the telephone etiquette as per Rixos standards.

1.1.21 To call the Assistant Executive Housekeeper/ Executive Housekeeper for advice in serious cases or if an approval is required.

1.1.22 To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.

1.1.23 To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.

1.1.24 To ensure a proper coverage and supervision of the Laundry at all times.

1.1.25 To respect schedules, terms and deadlines as agreed with the Management.

1.1.26 To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.

1.1.27 To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.

1.1.28 To share daily activity highlights with the Assistant Executive Housekeeper and / or Executive Housekeeper, including internal and external guest opportunities.

1.1.29 To assist in fulfilling administrative responsibilities and monitoring activities.

1.1.30 To be an ambassador of the Laundry and of the hotel, in and outside the work place.

1.1.31 To assist in interviewing potential candidates and in new employees integration in liaison with the HR Department.

1.1.32 To create an atmosphere of high morale and a happy working relationship among the staff.

1.1.33 To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.

1.1.34 To ensure trainings and regular “refresher” courses are conducted and attended as scheduled.

Qualifications

Diploma or degree in vocational hospitality, 4 – 5 years experience in 4-5 star hotel.

Additional Information

Competitive Salary and Compensation:

• Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.

Training and Development Opportunities:

• Access to training programs and development opportunities to enhance skills and advance within the company.

Career Advancement:

• Opportunities for career growth and advancement within the Rixos Hotels group.

Health and Wellness Benefits:

• Comprehensive health insurance coverage.

Employee Recognition Programs:

• Recognition programs to acknowledge and reward outstanding performance and dedication.

Work-Life Balance:

• Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.

Uniforms and Dress Code:

• Provision of uniforms or dress code guidelines for a professional and cohesive appearance.

Social Events and Activities:

• Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.

Transportation Services:

• Transportation services.

Employee Wellness Programs:

• Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
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