وصف الوظيفة
Purpose & Impact On Organization
You contribute to the store sales and adidas profit targets by:
- Passionately inspiring and serving and selling to our consumers.
- Diligently executing store operations.
- Contributing to a culture of consumer centricity within the store.
Key Responsibilities
- Actively connect and engage with consumers entering the store.
- Be aware of store KPI's (key performance indicators) and contribute to store sales.
- Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards.
- Be a Brand advocate, consistently exhibiting our 6 Values.
- Use seasonal product and Brand knowledge effectively during consumer interactions.
- Communicate product features and benefits, and unique selling points clearly to address consumer needs.
- Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience.
- Be aware of all omnichannel related sales tools.
- Guide our Consumers through the digital touchpoints in the store.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire. product offer is represented on the sales floor.
- Complete sales transactions quickly and accurately while adhering to cash protection procedures.
- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
- Minimize loss in the stockroom and the sales floor.
- Perform all store operations in a safe, effective, and efficient manner.
- Comply with all operational policies and procedures.
- Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards.
- Know the store KPIs and how you personally contribute to them.
- Plays a role in maximizing sales and minimizing loss.
- Keeps an up-to-date awareness of our competitors.
- Offers suggestions and ideas on how to improve operations and processes.
- Collaborate productively and respectfully with team members.
- Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance.
- Seek coaching and learning opportunities to continually improve performance.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
- Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all.
Authorities
Key Relationships
- Consumers.
- Peers and Supervisor.
Knowledge, Capabilities And Experience
- Retail Professional Competencies.
Minimum Qualifications
- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
- Basic numeracy, literacy, and verbal communication skills.