Receptionist

Accountabilities

• Works in accordance with the CBD Code
• Greet and welcome all visitors and clients with professionalism and warmth.
• Provide a high level of customer care, ensuring all visitors feel attended to and supported.
• Answer, screen, record, and forward all incoming calls promptly and courteously.
• Handle client queries effectively, ensuring they are directed to the appropriate department or individual.
• Receive, organise, and distribute internal and external mail and couriers efficiently.
• Ensure timely delivery and receipt of all correspondence and packages.
• Order and maintain office supplies, ensuring stock levels are adequate and within budget.
• Manage inventory to support smooth office operations.
• Organise and manage meetings, including the preparation and setup of meeting rooms.
• Ensure all necessary materials and equipment are available and in working order for meetings.
• Manage database entry and maintenance, ensuring all records are accurate and up-to-date.
• Perform administrative duties such as filing, photocopying, and scanning to support efficient office operations.
• Manage the administration of adding and maintaining contacts in CRM.
• Manage the daily driver schedule and bookings.
• Assist the Managing Director and Partners with various tasks, including diary management and scheduling.
• Act as an Executive Assistant to the Partners, providing high-level administrative support.
• Support other team functions as needed, demonstrating flexibility and a collaborative approach to team success.