Recovery Technicians (Station Attendants)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day , 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Rail Infrastructure Technician in Egypt we’re looking for?

Following responsibilities are expected from the Recovery Technician (Station Attendant):

• Monitor and manage the daily operation of Cairo Monorails stations ensuring the overall performance of the station and the station is maintained to the standard.

• Implement safe methods of work for station operations and other related activities.
• Implement safety measures and procedures across the system to meet the safety requirements of Cairo Monorails.
• Complying with and implement all relevant safety rules, operating procedures and work instructions.
• The station must be operated in a safe, smooth and comfortable manner.
• Timely information shall be provided to passengers.
• Public address announcements and intercom communication with passengers (if requested from OCC) must be made politely and courteously.
• Projecting a professional image by properly reflecting the corporate image when in uniform while on duty and during the way to and from work.
• Responding to passengers in a friendly way.
• Operating passenger vehicles (including maintenance vehicles) in all operating modes in the assigned area as required by the Traffic Controller / Depot Controller.
• Performing train diagnosis in the event of a defective train and undertake level 1 maintenance intervention.
• Performing diagnosis on the Systems components within the station in the event of a defective and undertake level 1 maintenance intervention.
• Delivering a safe and reliable service under degraded and emergency scenarios.
• Providing customer service on board the train, assisting passengers and attending to their needs, especially those with special needs.
• Making local announcements to passengers as directed.
  
  

Desired Behaviors

• Teamwork and team spirit.
• Quick learner.
• Ability to work in shifts (Day & Night).
• Ability to communicate with staff of all levels.
• Innovative, creative, and strategic thinking
• Possess self-drive and enthusiasm.
• Decision-making, organizational skills, initiative, and responsiveness
  
  

Qualifications:

• Diploma in electrical or mechanical maintenance - Higher Diploma or Institute is a plus
  
  

Knowledge:

• EHS basics awareness
• Troubleshooting method
• Technical drawings literacy
• Technical Experience
• General principles of maintenance
• Power Supply maintenance
• Mechanical maintenance
  
  

Experience:

• At least 5 years in the electrical / mechanical maintenance environment
• Experience in Rail is a plus.
• Computer Literacy is a plus.
• English Language is a plus.
  
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.