Operations Support – Invoicing/Order Processing (JAFZA)

Job Description

NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary.

Handling customer order processing with regular follow-up with Manufacturing, support in logistics and inventory management.

Responsibilities

The Operations Coordinator must maintain a sound working relationship with other managers within the organisation.

• Ensure highest standards of HSE.
• Fully accountable for Solids Control & Waste Management P&L account through-out the region.
• Ensure service quality is continually enhanced. Develop and motivate staff to ensure consistently high standards of performance and effectiveness.
• Responsible for the quotation of all Spares & Equipment’s as required by the customer and will utilise your collaboration skills in liaison with peers and key stakeholders to solve problems, improving performance to achieve business targets and customer satisfaction
• Ability to drive continual improvement processes working with various disciplines ensuring a smooth and timely transition from customer order to customer delivery
  
  

Responsible For

• Customer Order Follow-up
• Timely invoicing of sales orders, rental & services to customers in ME
• Assist if required with expediting overdue orders.
• Overview customer orders and report any delays to Supervisor.
• Processing customer orders into our system in a proactive manner to maintain output and performance indicator spread sheets.
• Proactively work with purchasing to assist with the review of stock levels.
• Notify our clients of any delays in a courteous manner.
• Maintain and update ERP Systems.
• Actively promote HSE.
• Support adequately the whole region.
• Manage the implementation of company policies regarding compliance, timekeeping, holiday planning, performance reviews and disciplinary procedures.
• Promotion and implementation of training at all levels of our organization.
• Support in logistics requirements
• Handle Asset Management (TAT) in ERP system
  
  

To engage in any other activity within his / her capability as requested by line management.

Behavioral Skills/Competencies

• Negotiation skills.
• Presentation skills.
• Report writing.
• Compilation and concise, accurate technical and commercial proposals.
  
  

Experience/Education/Skill-set Required

Essential:

• 2-5 years in similar job of customer order processing and logistics.
• Order Processing and Invoicing experience.
• Minimum Graduate Qualification.
• Logistics and Inventory Knowledge.
• Microsoft Office – Good knowledge.
• Excellent communication skills in English.
• Experience in ERP Packager, JDE Experience highly preferred.
  
  

About Us

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Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.