Regional Talent Acquisition Specialist "Call Center Hiring Background"

Join Our Team as a Regional Talent Acquisition Specialist

Become an integral part of Future Group, a pioneer in the Translation & Localization landscape. Since 1994, we have been setting the benchmark in connecting talented professionals with their dream roles, across various industries including Technology, Healthcare, Finance, and beyond. With operations spanning across North & South America, Europe, Asia, and MEA, we're dedicated to finding and nurturing top talent while helping them to thrive in their careers.

We are currently seeking an experienced and proactive Regional Talent Acquisition Specialist to join our dynamic HR team. This role is pivotal in scouting and acquiring top-tier talent to fuel our continuous growth and maintain our status as a global leader in our field.

Job Brief:

As a Regional Talent Acquisition Specialist, you will develop and execute effective recruitment strategies to attract, evaluate, and hire qualified candidates. Your expertise in recruitment will support our ongoing success, playing a key role in promoting our company values and enhancing our workforce.

Key Responsibilities:

• Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified interpreters.
• Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind.
• Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives.
• Create and implement end-to-end candidate hiring processes to ensure a positive experience.
• Coordinate with Operation and Client Relation managers to identify staffing needs.
• Determine selection criteria for candidates by liaising with Training and other teams.
• Source Interpreters through online channels, such as LinkedIn and other professional networks.
• Create job descriptions and interview questions that reflect the requirements for interpreter position.
• Identify and refine down the most suitable talent from available candidates
• Plan interview and selection procedures, including screening calls, and assessments.
• Assess candidates information, including C.Vs., portfolios and references
• Keep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.
• Work experience in talent acquisition or similar roles.
• Familiarity with social media, C.V. databases, and professional networks.
• Experience with full cycle recruiting, using various interview techniques and evaluation methods.
• Knowledge of Applicant Tracking Systems
• Experience in using LinkedIn Talent Solutions to proactively source candidates
• A keen understanding of the requirements for interpreter.
• Proficiency in documenting processes and keeping up with industry trends
• Excellent interpersonal and communication skills
• Excellent verbal and written English communication skills.
• Detail orientation with the ability to multi-task.
• Self-starter and pro-active
• Source suitable Resources at necessary margins with high quality levels.
• Evaluate project scope and make Resources recommendations accordingly.
• Troubleshoot all Resources problems and present to management as required.
• Provide support and guidance to solve all vendors problems and direct them as required.
• Responsibility for outsourcing spending.
• Responsibility for pricing plans, Resources rates & rate compilation.
• Responsibility for following up Resources payments with Finance department.
• Participate in strategic, profitable, & sustainable Talent Acquisition management plans & business relations.
• Monitor vendor Resources on a daily, weekly & monthly basis and develop action plans where necessary.
• Resources KPI management and reporting
• Bachelor's Degree in Human Resources Management, or similar
• 2-3 years of experience as a Talent Acquisition Specialist, or similar
• Certification obtained from the HR Certification Institute would be advantageous
• Interpretation background is an added value