Logistics coordinator

Job Purpose

Our Logistics Coordinator has primary responsibility for controlling the efficient flow of goods, services and information between point of origin through to customer placement in order to meet customer requirements. You will ensure the execution and continuous improvement of standard logistics processes and build relationships with strategic customers through logistics initiatives. In addition, you will identify problems and all relevant issues in straightforward situations, assess each using standard procedures and makes sound decisions.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By
• Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises
  
  
  

QUALITY

• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
  
  
  

OPERATIONS

• Arrange and coordinate freight for outbound and inbound shipments to and from your facility
• Process more complex shipments: cross trained on all product lines, repairs, hand-carriers, material movements, drop-shipments, foreign to foreign shipments and project related shipments and project related shipments
• Communicate daily with various parties, including but not limited to freight forwarders, customers, brokers and relevant regions
• Interact and develop relationships with freight and logistics companies
• Coordinate with freight forwarders and customers to ensure timely delivery of all shipments
• Interface with key departments and personnel to ensure logistics requirements are met while maintaining up-to-date accurate and concise information flow
• Assist as necessary to resolve problems, such as discrepancies in documentation
• Communicate and escalate timely when problems may result in customer dissatisfaction, or outside management guides, performance guides and/or outside range KPI's
• Seek cost-effective shipping options, including both air and ocean carriers
• Provide pricing and delivery information in a timely manner
• Prepare all required documentation related to shipments
• Complete and maintain accurate shipping documentation for records retention
• Ensure COO and HTS information is accurate on all documentation
• Lead forwarder and broker oversight activities are compliant and timely within established
• Review and understand Weatherford Quality Policy and comply with all requirements of the
• Perform various other duties and activities as assigned by supervisor within the physical
  
  
  

Experience & Education

Required

• International Logistics experience within Oil & Gas, Freight Forwarding or Manufacturing
• Strong attention to detail, with excellent follow-up.
• Good interpersonal and customer service skills with the ability to work well with internal and external customers.
• Efficient written and oral communication skills with the ability to work both independently and within a team environment.
• Ability to prioritize and complete tasks in a timely manner.
• Well organized, self-motivated, able to exercise independent judgment, and demonstrate good problem solving skills.
• Intermediate to advanced computer skills, proficient in MS Office. (Excel, Word, Power Point, and Outlook).
• Must possess strong working knowledge of international shipping documentation and terminology (customers, commercial invoicing, tariff documentation etc.)
• Understanding of Incoterms and Import/Export Regulations
• Understand and properly apply the Harmonized Tariff Schedule (HTS) Codes
• Fluent English written and verbal
• Eligible to work in Egypt without requiring sponsorship
  
  
  

Preferred

• Working knowledge of JD Edwards
• At least 3+ years of experience in a customer service capacity within a global industry: oil & gas or International Freight Forwarding